Through our corporate social responsibility initiative, Aquaservice con Alma, we work to improve the quality of life of vulnerable groups and give back to society part of what we receive.

The second is sustainability. Our native business model in circular economy allows us to offer a bottled water service with a cooler that maximises the reuse of containers and coolers and guarantees their recycling at the end of their useful life. We continue to promote the efficient use of natural resources, to invest in renewable energies and to make progress in reducing our carbon footprint. As a result, we maintain our commitment to AENOR Circular Economy certification and remain 100% Carbon Neutral by offsetting our Scope 1 and 2 emissions.

The third is technology and innovation. We continue to focus on a robust technological base that allows us to improve the efficiency of our processes, optimise the customer experience and reduce our environmental impact.

This year has also been a challenge for all of us. The DANA severely affected the Valencian Community, causing important human losses, damaging infrastructures and affecting many people. As a company committed to society, we have put our efforts into supporting the affected communities, collaborating with solidarity initiatives and offering help through our Aqua Solidaria programme to mitigate the impact of the storm so that the people affected could have access to resources and water from the very first moment. This spirit of solidarity and responsibility reflects the values that define us as a company.

In this report we reflect how we integrate sustainability into all our processes to generate a positive impact on society and the planet. We are confident that, together with our customers, we will continue to transform the way we hydrate towards a more sustainable version.